{"id":45,"date":"2023-04-04T10:12:55","date_gmt":"2023-04-04T10:12:55","guid":{"rendered":"https:\/\/www.goldreizen.nl\/faqs\/"},"modified":"2025-10-10T12:42:27","modified_gmt":"2025-10-10T10:42:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.goldreizen.nl\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1681204933584{background-image: url(http:\/\/www.goldreizen.nl\/wp-content\/uploads\/2023\/04\/common-banner.png?id=235) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;banner-wraper banner&#8221;][vc_column][vc_custom_heading text=&#8221;Faqs&#8221; font_container=&#8221;tag:h2|text_align:center&#8221;][vc_column_text el_class=&#8221;max-width&#8221;]<\/p>\n<ul>\n<li><a href=\"index.html\">Home<\/a><\/li>\n<li><i class=\"fas fa-circle\"><\/i>Faqs<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;titel-row&#8221; css=&#8221;.vc_custom_1681273888757{padding-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1681273919794{padding-top: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Frequent answer and question&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;accordian-row&#8221; css=&#8221;.vc_custom_1681273897410{padding-bottom: 100px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1681273934105{padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;General question&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_tta_accordion][vc_tta_section title=&#8221;How can I book a flight on your website?&#8221; tab_id=&#8221;1681215437363-ad1e8146-bae7&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">You can book a flight in five simple steps: 1) enter your departure and arrival cities, 2) select your travel dates, 3) choose the desired flight, 4) enter passenger details, 5) pay securely online. After payment, you will immediately receive a confirmation email with your booking number.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I change or cancel my flight booking?&#8221; tab_id=&#8221;1681358084418-394b2382-10b1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">Yes, changing or canceling is usually possible according to your ticket\u2019s fare conditions. Flexible fares often allow rebooking without fees up to a certain deadline; promotional fares tend to have more restrictions. Always check the conditions in your confirmation or contact our team.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What payment methods do you accept?&#8221; tab_id=&#8221;1681358083948-efe8c48b-8746&#8243;][vc_column_text css=&#8221;&#8221;]We accept iDEAL, credit cards (Visa, Mastercard, American Express), and PayPal. All transactions take place over an encrypted connection and comply with current security standards (including 3D Secure where applicable). Keep your payment receipt and booking number for quick support.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is it safe to use my credit card on your website?&#8221; tab_id=&#8221;1681358083308-8b904902-bff5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">Yes, your payment is secured with advanced encryption and fraud detection. We do not store full card details and work with certified payment providers. Check the padlock icon in your browser and use two-factor authentication where possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you offer discounts or promotions?&#8221; tab_id=&#8221;1681358082564-5348c446-122a&#8221;][vc_column_text css=&#8221;&#8221;]Yes, there are regular promotions such as early-bird deals, last-minute offers, and seasonal discounts. Sign up for the newsletter and follow our social channels to get updates first. Tip: being flexible with dates and airports can lower the price.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What happens if my flight is delayed or cancelled?&#8221; tab_id=&#8221;1681358081558-15037353-ba21&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">In case of delay or cancellation, we\u2019ll notify you by email or SMS and, if possible, help rebook you on the next available flight. Depending on the airline and situation, you may be entitled to care or compensation under local regulations. Keep all travel expense receipts for any claims.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I choose my seat on the flight?&#8221; tab_id=&#8221;1681215437368-49c556be-9702&#8243;][vc_column_text css=&#8221;&#8221;]In many cases, you can select a seat during booking or via \u201cManage My Booking.\u201d Certain seats, such as extra legroom or priority seats, may incur a surcharge and be subject to conditions. If you have a preference, choose early.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the baggage restrictions?&#8221; tab_id=&#8221;1681215546142-de2558a0-7e8b&#8221;][vc_column_text css=&#8221;&#8221;]Baggage allowance and dimensions vary by airline and fare selected. Check your e\u2011ticket for your exact rules, and weigh your suitcase at home to avoid extra charges at the airport. Special baggage (sports equipment, instruments) often requires advance notification. A concise overview by airline can be found in the FAQs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do I need a passport or visa to travel?&#8221; tab_id=&#8221;1681215543854-29c1d498-9f6a&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">Requirements depend on your destination, nationality, and length of stay. Check your passport\u2019s validity in time and consult the embassy or consulate of your destination country. Some countries also require an electronic travel authorization or additional documents. For up-to-date visa and entry information by country, you can also consult the <a href=\"https:\/\/www.netherlandsworldwide.nl\/visas-the-netherlands\/visas-abroad\" target=\"_blank\" rel=\"noopener\">official Dutch government page<\/a> or the official government page of your own country.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What if I have special needs or requests?&#8221; tab_id=&#8221;1681215542440-b404db66-953b&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"px-8 [@media(max-width:1250px)]:px-[10px] [@media(max-width:1250px)]:max-w-[700px] max-w-[845px] group relative mx-auto flex gap-[9px] rounded-xl mt-2.5 py-3\">\n<div class=\"flex-1 relative \">\n<div class=\"flex\">\n<div class=\"relative min-w-12 flex-grow\">\n<div class=\"relative ml-0.5 max-w-full\">\n<div>\n<div class=\" prose dark:prose-invert markdown \" dir=\"auto\" data-gramm=\"false\">\n<p class=\"first:mt-1.5\">We\u2019re happy to help with things like wheelchair assistance, special meals, traveling with children, or bringing medical equipment. Please submit your request preferably during booking or at least 48 hours before departure so we can arrange everything with the airline. Some services may require documentation or an additional fee. You can find more explanation and instructions in the FAQs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1681273939698{padding-bottom: 0px !important;}&#8221;][vc_row_inner el_class=&#8221;faqs_call_area&#8221;][vc_column_inner][vc_single_image image=&#8221;302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_custom_heading text=&#8221;Contact us 24\/7&#8243; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_custom_heading text=&#8221;+00 123 456 789&#8243; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:tel%3A%2B00-123-456-789&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1681204933584{background-image: url(http:\/\/www.goldreizen.nl\/wp-content\/uploads\/2023\/04\/common-banner.png?id=235) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;banner-wraper banner&#8221;][vc_column][vc_custom_heading text=&#8221;Faqs&#8221; font_container=&#8221;tag:h2|text_align:center&#8221;][vc_column_text el_class=&#8221;max-width&#8221;] Home Faqs [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;titel-row&#8221; css=&#8221;.vc_custom_1681273888757{padding-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1681273919794{padding-top: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Frequent answer and question&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;accordian-row&#8221; css=&#8221;.vc_custom_1681273897410{padding-bottom: 100px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1681273934105{padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;General question&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_tta_accordion][vc_tta_section title=&#8221;How can I book a flight on your website?&#8221; tab_id=&#8221;1681215437363-ad1e8146-bae7&#8243;][vc_column_text [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":25,"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":1676,"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/pages\/45\/revisions\/1676"}],"wp:attachment":[{"href":"https:\/\/www.goldreizen.nl\/en\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}